According to the Info-Tech Research Group study, the overwhelming majority of CIOs are swamped owning too many processes. Only 35% of organisations are effective across their entire process landscape.
Your Challenge:
- Organise your team’s focus for the year.
- Understand your team’s capabilities.
Our Solution:
- Map the process landscape by assessing your department’s strengths and challenges (example).
- Explore each IT process to highlight contentious areas (example).
- Build team consensus and alignment around the most important IT management priorities (example).
- Define clear owners and accountability for all critical IT functions to ensure successful implementation (example).
Service Description:
IT Management and Governance Diagnostic is a fast and effective service designed to help CIOs and IT Leaders assess the importance and effectiveness of core IT processes run by their departments.
This Diagnostic service will help you establish clear ownership and accountability for all critical IT functions. The IT Management & Governance Diagnostic will highlight your organisation’s most pressing IT process needs and prioritise their effectiveness and importance to the business. The underlying Info-Tech’s framework provides a comprehensive set of methodologies to train the leadership team.
Frequently asked questions:
When is the Right Time for the Management and Governance Diagnostic?
- When the CIO/IT Leader is new to their role.
- When experiencing challenges managing workflows.
- When you feel IT is not investing in the right processes.
- When the CIO/IT Leader has too much responsibility to manage.
- Before and/or after a merger or acquisition.
- Before undertaking major IT changes.
Who does this go out to?
Leaders (manager and above) within IT
How long will it take participants to complete the survey?
15-20 minutes
How many questions are there?
3 questions for each of the 45 core processes
What is the target participation rate?
70-75%
Are anonymous results available?
No
How is the survey invitation sent?
CISO FOR HIRE sends a survey link to IT leaders and managers
What preparatory documents are required?
None
Can I customise the questions?
No
Is benchmarking data available?
Yes
Is there a built in year-over-year comparison?
No
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